Home decoration does not accept complaints

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If there is a dispute in the home improvement project, consumers often think of complaints. However, in some cases, complaints will not be accepted. For example, the decoration and decoration trade association clearly stipulates that complaints will not be accepted in the following circumstances:

1. Consumers and home improvement companies in private transactions caused by decoration disputes;

2. Providing no name or address of the claimed party;

3. Provide evidence that the homework installation contract and the rights have been infringed;

4. The price of the home decoration project, the parties have agreed in the contract, and the objection to the contract price to make a complaint;

5. Exceeds the warranty period agreed upon in the home improvement project, the respondent no longer bears the liability for breach of contract;

6. The complainant caused problems in the home improvement project because he did not comply with applicable regulations;

7. An agreement has been reached; there is no new situation or new reason;

8. Entrusting another person to complain and not issuing a power of attorney;

9. The quality of the existing disputes can not be tested, identified;

10. Courts, arbitration institutions, relevant administrative agencies or consumer associations have accepted or processed;

11. Does not comply with the laws, regulations, and rules of the relevant home improvement projects.

It can be seen from these regulations that consumers may be unable to successfully file complaints due to negligence or self-protection awareness during the selection of construction teams, signing of renovation contracts and renovations, and it is difficult to maintain their own rights and interests.


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