The eye-catching quotations of the decoration and the evidence of the contract, etc. must not be less

Lawyers’ tips: Select a decoration company with “certificate complete”, carefully review the quotation, and sign a written decoration contract to prevent accidental preservation of evidence.

The city's home improvement committee received 87 complaints in the first eight months, and the member unit's mediation rate reached 98%. The quality service economy was the hot spot for complaints and contract disputes rose. →Related reading: How many tricks are hidden in the quotation list?

It is said that the "Golden September and September 10th" is a good season for decoration. Many families even choose to start decorating their "love nest" in the "Eleventh" Golden Week. In order to prevent decoration traps and reduce unnecessary disputes, the reporter interviewed relevant experts.

Dissatisfaction with the quality of the wounded man lost his wife

Tahara (a pseudonym) began renovation in March this year. He chose a decoration company that had stalls in a home plaza. After signing a contract with the decoration company, the home plaza was also covered by the contract. However, in the contract, the unit price per meter of pipe and line transformation was not included in the budget for decoration expenses.

As a result, when the decoration company reconstructed the management and management of Tahara's home and arrived at the final settlement, Tahara found that the cost was much higher than he had expected, so he thought it was the decoration company that had previously laid down an ambush, refused to pay, and found out where the decoration company was located. The Home Plaza requires Home Plaza to take certain responsibility.

Lawyer analysis

According to Wang Xiang, a lawyer of Beijing Beige Law Firm, according to the "Consumer Protection Law," the home plaza acts as a leasing party for the decoration company's leasing booth. If it is in the decoration advertisement or decoration contract, it has made commitments on decoration quality and cost. The signing of the decoration contract shall be regarded as a kind of guarantee behavior for the contractual obligations of decoration of the interior decoration of the company's home plaza and shall bear joint and several liability. If Tian Yuan believes that the decoration quality and decoration costs of the decoration company violate the contract, You can claim compensation from the decoration company. If you cannot find the decoration company after the counter rental period expires, you can ask the rental party's home plaza on the counter to take responsibility.

The license is complete and there is a guarantee that the association will decline in complaints from year to year.

Ms. Liu Shuyun of the Beijing Decoration Association Home Decoration Committee said in an interview with reporters that at present, there are about 1,780 member units of the Home Improvement Committee. These members must be fully licensed and pass the Construction Committee (hereinafter referred to as the “CPC”). Qualification certification and qualification certification of home improvement companies. In addition, in order to regulate the decoration companies that set up stalls in the home market, they also need to have market access permits. According to a random survey conducted by the reporter, there are more than 10 decoration companies in the Dazheng Temple Lanjing Lijia Home Plaza, and there are 15 in the Shilihe branch of the home.

With such strict restrictions, the total number of complaints received by the Association in 2004 was 213. The types of complaints were divided into quality, service, and economy. Compared with 224 in 2003, the number of complaints fell by 0.95%. Among them, complaints from member companies fell by 1.3%, and the mediation rate for complaints against member units was as high as 98%. From the end of August to the end of August, the Association received a total of 87 complaints. It is expected that the total amount of complaints will decline by the end of this year.

Sunflower Book - Prevention

Try to choose "Flag" lawyers to provide five tips

Tip one: Inspect the "general brand army", that is, whether the decoration company "certificate is complete"

The first step - Select


The decoration company with qualification certification must have a business license issued by the administrative department for industry and commerce and a qualification certificate issued by the Beijing Municipal Construction Committee. In the formal home market, there must also be market access market certification. Many of these conditions are members of the Home Decoration Committee of the Beijing Building Decoration Association.

The second step - inspection

Pay attention to whether the decoration company’s business license “operating project” includes the “contract interior decoration project” and pay attention to whether the company has a formal office location and whether it can issue qualified tickets.

The third step - assessment

The design of the decoration company was evaluated by examining the work done by the decoration company.

Tip two: carefully review the quotation

Carefully examine whether the price and usage of each item in the quotation are reasonable.

Tip 3: Sign an official written renovation contract

Each clause of the contract must be clear and operable, especially the quality terms, payment terms, and acceptance clauses related to the renovation project. If part of the decoration content is changed during the renovation process, the relevant contents of the contract should also be changed in written form in a timely manner.

Tip 4: Prevent accidents

Choose a regular decoration company, because these decoration companies should work for their employees on work-related injury insurance, in the event of an accident, can be compensated through insurance.

Tip 5: Preserving Evidence

One should pay attention to the preservation of evidence, such as the contract, the two parties to change the written documents and payment vouchers. Second, we must protect the site, such as the damaged condition after renovation. The evidence can also be retained by means of notarization or evidence preservation. In addition, after the occurrence of quality problems, the decoration technical service agency may be commissioned to inspect. Although the quality certificates and reports issued by these institutions cannot be directly used as evidence in the courtroom, they are powerful evidence.

There are four kinds of contract disputes in the decoration dispute is very tangled

Keywords: contract dispute both sides strokes

Round one: No formal written contract or verbal agreement only.

Many consumer plans are cheap, instead of looking for formal decoration companies, they are looking for so-called "street guerrillas" to decorate. They don't sign any written contracts before the renovation. They just verbally agree on some decoration items. When there are disputes, it is difficult to say clearly. Whose responsibility is it.

Round two: There is no personal injury prevention during the renovation process.

Some consumers did not choose a formal decoration company, nor did they explicitly agree in the contract. As a result, accidental physical injuries to the decoration workers not only had to bear the medical expenses and nutritional expenses of the wounded, but also delayed their own decoration. Round 3: The decoration unit did not completely fulfill the decoration contract. The performance is as follows: the decoration unit did not go to the decoration according to the stipulations in the contract, use the non-contractual decoration materials, stop the construction for no reason in the construction, or did not complete the work within the stipulated construction period.

Keywords: quality disputes both parties

Round one: The decoration process was over-engineered and the construction quality was poor.

Round two: The decoration destroys the main structure of the house or the load-bearing structure.

Keywords: service disputes both parties

Round 1: The repair service after the renovation is incomplete or does not fulfill the quality promise.

After the renovation was completed, the decoration company should have been repaired in time according to the contract. However, some decoration companies have shied away from the problem, either perfunctory or attached conditions. There is also no repair company warranty during the warranty period.

Round two: noise in construction disturbs people.

Keywords: economic disputes both sides strokes

Round one: The decoration company arbitrarily raises prices for items that are temporarily added during the renovation process.

Round II: The decoration company did not complete the schedule according to the duration of the project. Consumers refused to pay the interim payment, and the suspension of the decoration company caused a dispute.

More mediation is the preferred way to resolve disputes

Once a decoration dispute arises, the following four methods should be adopted to resolve the dispute.

Approach 1: The parties negotiate on their own.

Pathway 2: Competent authorities or market mediation.

The organizations that can accept complaints from consumers mainly include the construction administrative department of the decoration company or individual, the building decoration association, and the home market where the stalls are set up. In addition, consumer associations also accept such complaints. Most organizations that receive complaints will adopt mediation methods to resolve disputes. If no agreement is reached or the agreement is not fulfilled, arbitration is filed or the court is sued.

Pathway 3: Arbitration.

If both parties in the contract stipulate an arbitration clause in the contract or sign an arbitration agreement, both parties may apply to the arbitration agency for arbitration.

Route 4: Litigation.

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